Having a team customer success mindset is as important to your business success as product development and sales. Here’s the process. Starting a business is challenging and the first areas of focus are typically product development and sales. Once companies have enough customers on the books, they can then justify a Customer Success Manager. Before
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Within our first year of business, LogicBoost Labs has successfully signed on 3 portfolio companies, offering the opportunity to help these local startups grow through investment, mentoring, sales, and marketing expertise. Our 2020 mission has been geared towards providing the resources needed to help our startup companies succeed, all while facing the challenges of closed
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Startup founders typically have an enormous workload and they have to stay on top of everything to give their startup the best chance of success. You need to optimize your work routine and stay focused! Jonathan Cogley, CEO at LogicBoost Labs, discusses 5 tips that he has used as a startup founder to massively
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Managing all your tasks, as a startup founder, is really challenging. How do you process tasks efficiently and share them with members of your team? Do you have a trusted task management system? How should you deal with the tasks that keeping slipping to the bottom of the pile as more urgent ones arrive? Have
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But you already do stuff for your startup every day, right? Typically, you’ll perform operational tasks like closing a sales deal, handle support issues or pay the bills. But you also need to do things that actually improve the running of your startup and therefore better position you to succeed, such as: Documenting a process
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Our founder and CEO, Jonathan Cogley recently spoke at this year’s San Diego Startup Month where he shared his personal lessons throughout his entrepreneurial journey. Startup Month is a series of unique virtual content and experiences designed to connect, educate, and inspire both entrepreneurs and investors throughout the startup ecosystem. Watch the recorded presentation
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Are you tracking the wrong KPIs (Key Performance Indicators?) If you have a startup chances are you’re enthusiastically tracking KPIs. But are you tracking the right ones? Many startups obsess over revenue (which is usually a good thing) and cashflow. These are definitely important because revenue validates your product in the marketplace and enables your
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Deliberating over your idea wastes time and often isn’t worth it. Instead, test a small part of the idea first. Here’s how. Stop deciding whether your idea is a good one. Just try it. Entrepreneurs often can’t decide whether to try a new idea – it may simply be a minor product change or a
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Startups need lawyers, but how do you choose the right ones? And are you maximizing your lawyers, or simply wasting your money? Why do startups hate lawyers? Disclaimer: I have worked with over 30 different lawyers throughout my career to date. A few have been awesome, and some have really sucked. They were all expensive.
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Startups are rightly concerned about their competitors. But are you focusing on your competitors in a constructive way, or simply wasting your time?
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